INFECTION CONTROL

Non-surgical cosmetic procedures involve contact and skin penetration treatments, in close proximity to faces. Therefore there is a high risk of exposure to airborne and bloodborne pathogens including bacterial, fungal and viral illnesses.

Suppelle® is certified with "HLTINF005 - Maintain Infection Prevention for Skin Penetration Treatments", as required by the Qld Public Health Act and Local Council to permit higher risk personal appearance services.

Visiting Suppelle® requires fever screening, infection control measures, social distancing restrictions, and staging of procedures to keep clients, Suppelle® staff and our community safe from transmission of illnesses and infections.

Suppelle® staff (ie. Cosmetic Registered Nurse and Medical Practitioners) are vaccinated with annual flu and COVID boosters; use PPE, antiseptic skin cleansers, aseptic techniques, and sterile disposable equipment for all treatment procedures; and disinfectant cleaning measures.

Please do not attend the clinic if you are not 100% well. You may call Suppelle® prior to your appointment if you are unsure or need to rebook.

SHOULD I ATTEND MY APPOINTMENT?

As per standard policy: You must be 100% well for ALL treatments.

* Please note: Non-surgical cosmetic treatments will not be done within 2 weeks before/after any vaccination, including flu, tetanus and travel vaccines etc. This is because of potential antibody formation, hypersensitivity, and/or inflammatory reactions. *

If you can confidently answer No to all questions you may attend your appointment. If you answer Yes to any questions or are unsure, please call Suppelle® to discuss the issue before attending your appointment.

Do you have any symptoms? (fever, cough, fatigue, sore throat, shortness of breath, arthralgia/joint pain, sinus, gastrointestinal upset)
Have you been overseas/interstate/visited an area with known contagious illnesses in the past 14 days? (such as influenza, COVID, RSV, measles)
Have you been in close contact with someone who has been sick in the past 14 days? (this includes your home and workplace)
Have you recently been sick? When did your last symptom resolve?
Do you have any active infections? (this includes whiteheads, cold sores, and other body areas such as cuts/wounds, UTIs)
Are you immunosuppressed? Do you care for people with these issues? You may wish to schedule your appt at a low peak time of community illnesses to avoid any risk of exposure.

APPOINTMENT PROCESS

Arriving at the Clinic:

Appointments are time limited - this includes planning, treatments and payment.

Makeup will be removed, so there is no need to wear makeup to your appointment.
Please come to your appointment by yourself ie. no other person or child/children with you.
If you arrive early, please do not enter the clinic until you receive a text message that states "Suppelle is clean and ready". Waiting until your appointment time allows the cleaning process to be completed and protects the privacy of all clients.

Please maintain 1.5m social distancing at all times where possible. No handshakes. No hugs.

Inside the clinic, please use the hand sanitiser provided.
Your temperature will be taken and recorded.
Your exposure risk to any illnesses will be asked before entry to the treatment room is allowed.

If you have answered yes to the "Should I Attend my Appointment" questions above, or have a fever - your appointment will be rescheduled.

Inside the Clinic:

To maintain one-way flow and 1.5m social distancing at all times where possible, please do not enter the clinic until you have been contacted.

As cosmetic procedures are high risk with direct facial contact, 1 person per 4m2 is maintained inside the clinic at all times ie. yourself, the Cosmetic RN, and a Medical Practitioner if needed.

Seating is 1.5m apart.
Use the hand sanitiser provided. Do not touch your face.
If you need to sneeze or cough, use the tissues provided and discard immediately. Use hand sanitiser afterwards.
Skin care and product testers will be handled by the Cosmetic RN.

Consultations + Treatments:

Consultations and treatments are time limited. Guidelines to limit airborne virus transmission recommend not exceeding 2 hours within a closed, indoor space. You may need to schedule a consultation and treatment/s on separate days.

Handwashing and sanitiser will be used frequently by the Cosmetic RN, as per standard policy.
PPE: The Cosmetic RN will wear a mask, gloves, a disposable apron and eye protection as required.
Your health history/consultation literature/treatment plan will be discussed. 1.5m will be maintained while seated.
Your treatment area will be thoroughly cleansed with antiseptic and your treatment will use clean, aseptic non-touch, and sterile techniques as per standard policy. Any treatments around the mouth region or lips may require an antiseptic mouthwash.

There will be a 15 minute allocation between clients to disinfect and sanitise all surfaces, as per standard policy.

Thank you for your compliance and understanding with infection control management.